Transfer Problems -
Registrar Denied Transfer
万网：HICHINA ZHICHENG TECHNOLOGY LTD.
新网互联（新互）：BEIJING INNOVATIVE LINKAGE TECHNOLOGY LTD. DBA DNS.COM.CN
新网信海（新网）：XIN NET TECHNOLOGY CORPORATION
Hello,I regesiter xxxx.com and xxxx.com from HICHINA ZHICHENG TECHNOLOGY LTD.
I am not satisfied with their services.And I want to transfer my domains to name.com.
From April 20th,2009,I have do everything as they tell me to do.I have send my goverment ID card copy to them.
And I have given a lot of phones to them.Everytime they say I will receive my auth code soon.But everytime I login in my email-”firstname.lastname@example.org”,I still couldn’t receive the auth codes.
They limited the user transfer the domain particularly seriously.I have waste about one mothes but I still can’t receive my auth code.
Today they want me to wait for 60 days and continu to begin the transfer again.
They don’t give me the auth codes to transfer the domain.Please!Please!Do please help me tarnsfer my domain.HICHINA is a very bad domain registrar.
This is a Domain Name Complaint letter about HiChina Registrar I send 3nd times. I’m the domain owner of xxxxxx, wanna transfer domains registrar from HiChina (HiChina Zhicheng Technology Limited, www.net.cn) to GoDaddy.com, Inc.
But after I submit information include photocopy of id card & passport and comfirm they recieved (by telephone). HICHINA refuse to processed the transfer, the reason is the application form is not completely. Actually I submit 2 times to meet their request.
First time: Around 23rd, Dec 2008 I sent application form and photocopy of my ID card. They replay me that there is a reqest item i left empty and no signature;
Second time: Around 8th, Feb 2009 I sent application form with signature and completely all item attached photocopy of my passport (by HiChina’s request). But they still refuse with same reason. I don’t know how can I do to meet the request.
I feel that is irresponsible action and it break the iccan domain policy for nosense reason. I need your help.
To Iccan administrator:
Dear ICCAN administrator,happy new year.
This is a Domain Name Complaint letter about Changing Registrars,I’m the domain owner, wanna tranfer some domain Registrar from HICHINA WEB SOLUTIONS (HONG KONG) LIMITED to enom
But after i submit ems info to them and confirm they receving(by email and telephone),HICHINA refuse to proceed the process and then have no response.
I feel that’s irresponsible action and it break the iccan domain Policy for nonsense reason.I need your help.
my agent id:xxx,name xxx,thanks a lot.
Domain Name: xxx
Registrar: HICHINA WEB SOLUTIONS (HONG KONG) LIMITED
Whois Server: grs.hichina.com
Referral URL: http://whois.hichina.com
I registered my domain 域名 at 注册商. I am not satisfied with their service and I want to transfer my domain to other companies.
I can’t find any place on their site to get my Auth-Info code. Followed their FAQ, I found they require a paper form to be filled and mailed to their office with a hard copy of my official personal photo ID or/and passport. I feel very uncomfortable about this. I don’t think they have the authority to check my personal id and keep a hard copy, it contains lot of my privacy info. I believe this requirement is against both ICANN policy and local law.